 Ask the
Problem Solver
We will be adding a new feature called "Ask the Problem Solver" to our monthly newsletter.
It is an interactive opportunity for you to ask us for advice about various telecom related topics or ask about problems you are having difficulty solving. Offer us your suggestions and opinions, comment on a story and/or suggest a story idea. Perhaps you want to let us know how we can improve our website or your experience with our customer service department.
Whatever it is, the point is, WE WANT TO HEAR FROM YOU! Any problems we can't solve we'll try to point you in the right direction.
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 Not quite sure what you need to replace your Avaya Euro 18 LCD?
We know it can be confusing identifying which Euro 18 LCD you have. That is why we have created information sheets that will help you.
Click on the series phone you have and answer these questions to id the LCD you need.
- What Euro Series phone do you have? Series 1 / Series 2
- How many LCD support posts are on the LCD case?
- What color is the board?
- What color is the ribbon cable?
- Are there 14 or 15 pins on the LCD module ribbon cable?
Still not sure? Give our sales team a call at 866-789-5656 and they'll be more than happy to assist you!
Did you know we have a "Helpful Info" page on our website? The puprose is to provide you with information that will help make your job easier. Take a peek, you might find answers you have been looking for.
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Want to keep your phone number private?
These days with internet technology this is quite difficult but there is a way to keep your number private for free (that is if you have patience). It's called Google Voice. Currently it is available by invite only and there is no info available as to how long you'll be waiting for your invite. Perhaps with enough inquiries and interest shown Google will make the technology readily available to everyone! With its cool features, too many to list here, it does seem worth the wait.
- A single number for all of your phones
- Free calls and text messages in the contiguous US and Canada
- Call screening; announce callers based on their number or by an automated identification request for blocked numbers
- Listen in on someone recording a voicemail before taking a call
- Answer an incoming call on any of your phones
- Phone routing, choose which phones should ring based on who calls
- Listen to voicemail online or from a phone
- Receive notifications of voicemails via email or text messages
- Personalized greeting that vary greetings by caller
- Record calls and store them online
- Switch phones during a call
Don't want to wait for your GoogleVoice invitation? These sites offer similar services for a fee.
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